Returning is no problem.
Exceptions include cut-to-size oilcloth and sale products. They cannot be returned. All our door curtains may only be returned if they have not been removed from the packaging. The items must be returned in their original packaging and in unused condition.
The trial period is 14 days.
If you want to return an order (or part of it), please inform us by email. Mention the article, order number and your IBAN number in the email. When we have received and handled the return, we will inform you by e-mail.
The costs for returning are for your own account, unless the reason for return is related to an error on our part. Return of items is at the customer’s own risk.
We recommend returning the package with a track & trace number. If the return package does not arrive, we can always check where it is at the moment.
When we have received the return shipment in good order, you will receive a confirmation email from us. The purchase amount (without shipping costs) will then be refunded to your account within 10 days.
All Kitsch Kitchen products have a legal warranty of 6 months.
Haarlemmerdijk 48 HS
1013 JE Amsterdam